Verification of Benefits

Our VOB, or Verification of Benefits Department, will verify with the insurance carrier your prospective patient’s policy benefits, including but not limited to levels of care, deductibles and out-of-pocket costs. We have a guaranteed turnaround time once required demographics are received.

Accurate patient eligibility verification and benefits data prevents initial denials for “lack of coverage” by using historical policy data, if available, to help secure project reimbursement. Centerline continues to verify the patient’s insurance coverage electronically, in real time, throughout the authorization and billing process. We work with your admissions and clinical staff to standardize the admissions process to improve workflows and reduce costly errors. As our direct experience informs us, Centerline helps treatment providers to navigate through misinformation often supplied by carriers and oversees proper documentation for a guided and thorough review of usage.